One Motor is not Spinning Right
If one wheel is stalling, stuck, not moving, or generally not behaving right, check this guide for Hurricane & Hurricane Pro (City Rider 3 & Ninja)
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Troubleshooting | Hurricane Bamboo & Bamboo Pro (City Rider 3 & Ninja)
Diagnose & Troubleshoot what is causing issues with your board.
Both Motors are Not Spinning
Check this guide if both wheels/ motors stopped spinning. Specifically for Hurricane Bamboo & Hurricane Bamboo Pro (City Rider 3, Ninja)
My Board is Not turning ON
Check this guide if your board is not turning on. Specifically for Hurricane Bamboo, Hurricane Bamboo Pro (City Rider 3, Ninja)
My Board is Not Charging
Check this guide if your board is not charging. Specifically for Hurricane Bamboo, Hurricane Bamboo Pro (City Rider 3, Ninja)
My Wheels Are Leaking Air
Check this guide if your all-terrain tires are leaking air!
My Wheels are Not Aligned/ Wobbling
Check this guide if your Belt & Gear drive wheels wobble, or aren't aligned right.
My Motor makes Grinding Noises
Check this guide if your belt or gear drive motors make noises
My Motors Reverse
Check this guide if your motors/ wheels reverse
My Motors Accelerate or Break Automatically
Check this guide if your motors/ wheels accelerate or break automatically
My Board does not turn OFF
Check this guide if your board does not turn off
My Battery is Swelling or Damaged
Find links to replacement batteries here
My Battery is Draining Quickly
1. charge the battery fully. 2. record the milage. 3. Identify the capacity
My Charger is Overheating
Check this guide if your charger gets too hot
My Charger is making Buzzing Noises
Check this guide to replace the charger
My Trucks Bent or Snapped
Check this guide to get replacement trucks
Something is Loose Inside My Board
Check this guide to remove dirt or debris from your board
My Board is Disconnecting After Jumps
Check this guide to see why the board disconnects after jumps