Diagnosing Issues

This issue can have multiple causes. Here you find instructions on how to diagnose the issues so that we can send you replacement parts under warranty. We provide you with the correct purchase link for Replacement Parts for cases where the warranty expires after you diagnose the issue.

This issue could be caused by problems with the ESC, or by problems with the Motor.

Links mentioned in the video:

• Purchase link for replacement motors
• Purchase link for replacement ESCs
• Instructions: How to change the Motor
• Instructions: How to change the ESC

Instructions: Perform the test

Always turn off the board first, before performing tests.

1. Remove the ESC Case
   • unscrew the nuts while countering the srews from the top of the deck
2. Switch the cables
   • remove the zip ties
   • unplug both plugs from the ESC for each wheel
   • switch them and plug them back into the other side
3. Turn on the board and spin the wheels

Case #1 The same wheel still does not behave right

The motor is causing the issue. 

• If you are under warranty, contact us for a replacement
• if your warranty expires, here you can find a replacement motor.
  You can use this code at checkout for 20% off: Accessories-20

Case #2 If now the same wheel does spin, but the other wheel does not spin anymore

The ESC is causing the issue. 

• If you are under warranty, contact us for a replacement
• if your warranty expires, here you can find a replacement ESC.
  You can use this code at checkout for 20% off: Accessories-20