Diagnosing Issues

This issue can have multiple causes. Here you find instructions on how to diagnose the issues so that we can send you replacement parts under warranty. We provide you with the correct purchase link for Replacement Parts for cases where the warranty expires after you diagnose the issue.

This issue could be caused by problems with the ESC, Charger, Battery, or Power Button.

Links mentioned in the video:

• Purchase link for replacement ESCs
• Purchase link for replacement Batteries
• Purchase link for chargers
• You can use this code at checkout for 20% off replacement parts: Accessories-20
• Instructions: How to change the ESC
• Instructions: How to change the Battery
• Remote Guides

Instructions: Perform the test

Step #1 Check the power button

1. Press the power button.
2. Listen for a beep and check if the lights turn on.

If it turns on but doesn't respond to the remote, check the remote guide here.

Step #2 Verify that the charger is working

1. Plug the charger into an outlet.
2. Check if the green light on the charger turns on.

If there's no light or a red light, the charger needs replacement.

Step #3 Test while charging

1. Plug the charger into the board.
2. Check if the light turns red (indicating power flow).
3. Try turning on the board while plugged in.

If it does turn on, the battery is causing the issue. 

• If you are under warranty, contact us for a replacement
• if your warranty expires, here you can find a replacement battery.
  You can use this code at checkout for 20% off: Accessories-20

Step #4 Inspect the the battery

Always turn off the board first, before performing tests.

1. Remove the battery case.
2. Check for visible damage to cables or connections.
3. Remove the battery and check the white sticker.

If the battery is damaged, you need a replacement. 

• If you are under warranty, contact us for a replacement
• if your warranty expires, here you can find a replacement battery.
  You can use this code at checkout for 20% off: Accessories-20

If the battery looks fine, you need to replace the ESC. 

• If you are under warranty, contact us for a replacement
• if your warranty expires, here you can find a replacement ESC.
  You can use this code at checkout for 20% off: Accessories-20